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Legal & Trust Center / Marketplace & Payments

Creator Earnings

How creator earnings accrue per successful run at 80% of margin, clear from pending to available over 7 days, pay out weekly above $25, and are clawed back from pending on refund.

Explains creator earnings, balances, refunds, disputes, and payout status.
Applies to Creators.

Overview#

Creator earnings are Edgaze accounting records for marketplace sales. They are not a bank account, deposit account, stored value balance, or guarantee that funds are immediately payable.

On each successful per-run sale, Edgaze records 80% of the creator margin for you, rounded down to the nearest microdollar ($0.000001). Compute charges are separate and do not count toward your earnings. Read Creator Earnings Guide and the Billing guides for the full path from sale to payout.

What Earnings Mean#

Creator earnings are your share of margin on successful runs, not the buyer's full displayed price. A buyer may pay margin plus compute; only the margin portion counts toward what you earn.

For legacy purchases completed before per-run pricing existed, earnings follow the split recorded at checkout, not the per-run margin model. Read Legacy Unlock.

Gross, Fee, and Net (Per-Run)#

RecordMeaning
Run marginThe per-run margin you set for that workflow.
Platform feeEdgaze's 20% share of margin, unless a separate agreement applies.
Creator net80% of margin, rounded down to the nearest microdollar ($0.000001).

Your net amount is what counts toward payout eligibility before any holds, reversals, disputes, or adjustments.

Earnings Status#

Each successful run follows: pending, then 7-day clearing, then available, then payout.

  • Pending: recorded immediately when a run completes successfully; clears automatically after a 7-day window covering refund and dispute risk.
  • Available: cleared earnings, eligible for the next weekly payout once they reach the $25 minimum (smaller balances carry forward).
  • Paid: transferred to your connected Stripe account on the weekly payout run.

Held until onboarding#

If you have not completed payout onboarding, earnings still accrue and still clear from pending to available on the normal 7-day schedule, but they are held and cannot be paid out until you connect a payout-ready Stripe account. Held balances are durable, are never lost, and are released for payout on the next weekly run after onboarding completes.

Payout Eligibility#

Visible earnings do not mean immediate payout release. Payout eligibility depends on Stripe Connect onboarding, verification, sanctions and compliance checks, fraud review, refund and chargeback risk, reserves, holds, account status, and platform controls.

Stripe handles payout rails. Edgaze records payout-related events for dashboard and accounting purposes. Read Payout System.

Refunds and Partial Refunds#

Refunds are handled by support#

Refunds of runs are handled by Edgaze support. Buyers ask support, and each request is reviewed case by case under the Refund Policy. A run is never refunded automatically.

Per-run sales#

When support approves a refund for a run, your still-pending earnings from that sale are reversed. Earnings from that sale that have already cleared or been paid out are not reduced, and the reversal never touches other sales or takes your balance below zero.

Legacy unlock purchases#

A full refund of a legacy unlock payment deducts your net amount for that purchase from your balance. A partial refund deducts your share of the refunded amount. For a purchase still awaiting your claim, the pending earning is reduced or cancelled instead.

Chargebacks and Disputes#

Per-run sales are paid from the buyer's wallet or a run bundle, so there is no card payment for a single run. A refund or dispute of a wallet top-up or bundle payment takes back the buyer's credit or unused bundle runs and does not change your earnings from runs already made.

When a legacy unlock payment is disputed, the purchase is marked disputed. If the dispute is lost, your net amount for that purchase is deducted from your balance, which can go below zero if it was already paid out. If the dispute is won, the purchase returns to paid. Broader reserved legal rights are described only in the Creator Terms and Chargeback Policy.

Chargebacks may also trigger fraud review, payout delay, account restriction, or future balance adjustments.

Platform Errors and Reconciliation#

Edgaze may correct records to address duplicate payments, delayed payment notifications, Stripe reconciliation issues, calculation errors, missing account information, fraud, abuse, or legal requirements.

Creator Responsibilities#

Creators should monitor sales, refunds, dispute rates, payout onboarding status, and pricing. High refund or dispute rates may lead to review, holds, reduced visibility, or suspension.

Related Policies#

  • Marketplace Fees
  • Payout System
  • Refund Policy
  • Chargeback Policy

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Related policies

Back to Legal & Trust Center
Marketplace Fees

How Edgaze platform fees apply to creator margin on successful per-run sales, separate from compute recovery.

Payout System

How Stripe Connect onboarding, the pending to available 7-day clearing, held-until-onboard balances, the weekly $25 payout, and refund clawback work for Edgaze creators.

Refund Policy

How Edgaze reviews refund requests case by case and how to contact support.

Chargeback Policy

How Edgaze handles card disputes, Stripe dispute records, purchase status changes, and creator earning reversals.

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On this page
OverviewWhat Earnings MeanGross, Fee, and Net (Per-Run)Earnings StatusHeld until onboardingPayout EligibilityRefunds and Partial RefundsRefunds are handled by supportPer-run salesLegacy unlock purchasesChargebacks and DisputesPlatform Errors and ReconciliationCreator ResponsibilitiesRelated Policies
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