Creator Earnings
How creator earnings are attributed, stored, adjusted, and distinguished from payout eligibility.
Overview
Creator earnings are Edgaze accounting records for marketplace sales. They are not a bank account, deposit account, stored value balance, or guarantee that funds are immediately payable.
For each paid purchase, Edgaze may record gross amount, platform fee amount, Creator net amount, currency, purchase type, Stripe payment identifiers, status, and payout-related fields.
What Earnings Mean
Accounting records
Creator earnings are Edgaze accounting records for marketplace sales. They are not a bank account, deposit account, stored value balance, or guarantee that funds are immediately payable.
Purchase records
For each paid purchase, Edgaze may record gross amount, platform fee amount, Creator net amount, currency, purchase type, Stripe payment identifiers, status, and payout-related fields.
Gross, Fee, and Net
| Record | Meaning |
|---|---|
| Gross amount | The customer purchase amount before platform fee attribution. |
| Platform fee | Edgaze's marketplace fee, normally 20% unless an override or agreement applies. |
| Creator net | The Creator share, normally 80% under the default model. |
The Creator net amount is the amount used for earnings attribution before payout eligibility, holds, reversals, disputes, or adjustments.
Earnings Status
Status values
Earnings may be pending, pending-claim, available, paid, failed, refunded, cancelled, or otherwise adjusted depending on payment status, Stripe Connect onboarding, payout readiness, refunds, disputes, and reconciliation.
Pending-claim earnings
If a Creator has not completed payout onboarding, Edgaze may hold eligible Creator net amounts as pending-claim records until onboarding and transfer eligibility are satisfied.
Payout Eligibility
Eligibility factors
Visible earnings do not mean immediate payout release. Payout eligibility depends on Stripe Connect onboarding, verification, sanctions and compliance checks, fraud review, refund and chargeback risk, reserves, holds, account status, and platform controls.
Stripe payout rails
Stripe handles payout rails. Edgaze records payout-related events for dashboard and accounting purposes.
Refunds and Partial Refunds
Full refunds
When a purchase is refunded, Edgaze may mark the purchase refunded, revoke or adjust access, mark related earnings refunded or cancelled, and reduce Creator balance by the Creator portion of the refund.
Partial refunds
For partial refunds, Edgaze may proportionally reduce purchase records, platform fee amount, and Creator net amount.
Chargebacks and Disputes
Dispute handling
When a payment is disputed, the purchase may be marked disputed and Creator earnings may be held or later reversed. If a dispute is lost, Edgaze may mark the purchase refunded and reverse related Creator net amounts.
Fraud review
Chargebacks may also trigger fraud review, payout delay, account restriction, or future balance adjustments.
Platform Errors and Reconciliation
Edgaze may correct records to address duplicate payments, webhook replay, Stripe reconciliation issues, calculation errors, missing account information, fraud, abuse, or legal requirements.
Creator Responsibilities
Creators should monitor sales, refunds, dispute rates, payout onboarding status, and pricing. High refund or dispute rates may lead to review, holds, reduced visibility, or suspension.
Related Policies
Related policies
Back to Legal & Trust CenterHow Edgaze marketplace fees are calculated, recorded, and applied to creator earnings.
How Stripe Connect onboarding, pending-claim earnings, payout eligibility, and payout records work for Edgaze creators.
How refund requests are reviewed and how refunds affect purchase access and creator earnings.
How Edgaze handles card disputes, Stripe dispute records, purchase status changes, and creator earning reversals.