---
title: Community Guidelines
description: User-facing standards for profiles, marketplace trust, reviews, ratings, comments, and interactions on Edgaze.
source: https://www.edgaze.ai/docs/community-guidelines
last_updated: 2026-03-15
section: legal
---
# Community Guidelines

> User-facing standards for profiles, marketplace trust, reviews, ratings, comments, and interactions on Edgaze.

## Overview

The Community Guidelines explain how users should interact on Edgaze. The [Acceptable Use Policy](/docs/acceptable-use-policy) is the broader legal prohibited-use policy; these Guidelines focus on marketplace trust, profiles, reviews, comments, ratings, and user conduct.

## Purpose

### Relationship to other policies

These Guidelines explain marketplace trust and user conduct on Edgaze. The [Acceptable Use Policy](/docs/acceptable-use-policy) remains the broader legal prohibited-use policy.

### What these Guidelines cover

These Guidelines focus on profiles, reviews, comments, ratings, marketplace trust, and interactions between buyers and creators.

## Marketplace Trust

Users must act honestly. Do not impersonate people or brands, manipulate engagement, post fake reviews, fabricate testimonials, coordinate review rings, mislead buyers, or attack competitors.

## Profiles and Public Identity

Handles, names, bios, avatars, and creator profiles must not mislead users about identity, affiliation, credentials, ownership, endorsements, or professional status.

## Reviews, Ratings, and Comments

### Genuine experience

Reviews and comments should be based on genuine experience.

### Prohibited conduct

Do not post harassment, threats, hate, spam, off-topic promotion, doxxing, false accusations, extortion, or review manipulation.

Constructive criticism is allowed. Abuse is not.

## Buyer and Creator Conduct

### Customers

Customers should read listings carefully, use Products responsibly, contact support for payment issues, and avoid abusive refund or chargeback behavior.

### Creators

Creators should describe Products accurately, disclose limitations, avoid guaranteed outcome claims, and respond to legitimate marketplace issues in good faith.

## Safety and Respect

Do not use Edgaze interactions to harass, threaten, intimidate, shame, exploit, discriminate, sexually exploit, or target other people.

## Enforcement

Edgaze may remove content, restrict comments, disable reviews, suspend accounts, hide profiles, unlist Products, or take payment-related action when community conduct threatens users or marketplace trust.

## Reporting

Report community issues to `support@edgaze.ai`.

## Related Policies

- [Acceptable Use Policy](/docs/acceptable-use-policy)
- [Fraud and Abuse Policy](/docs/fraud-abuse-policy)
- [Creator Guidelines](/docs/creator-guidelines)